119 Highlights 6 Differences 6 Reactions 0 Likes

LegalZoom Business Formation vs LegalShield: 119 Highlights & 6 Differences — So, Which Business Formation Service Actually Works Better

Comparing pricing, services, and customer satisfaction. Know where to get the most bang for your buck. Can’t pick the better business formation service? Let’s break down LegalZoom Business Formation vs LegalShield in plain terms with real price range, business licensing, pdf export & corporation formation and feedback.

76 Points
LegalZoom Business Formation
69 Points
LegalShield
LegalShield
LegalShield
LegalShield
vs

Highlights 127

No extras. Just what matters.
76 Points
vs
69 Points

Why is LegalZoom Business Formation better than LegalShield ?

Scroll down for more facts

LegalZoom vs LegalShield: A Detailed Legal Service Showdown

When it comes to comprehensive legal and business formation services, LegalZoom and LegalShield stand out as two major players catering primarily to small businesses in the United States. Both platforms provide a wide array of solutions, such as LLC and corporation formation, EIN filing, registered agent services, and extensive document management tools. While they share many features, from business licensing to compliance monitoring, there are fundamental differences worth highlighting. LegalZoom boasts a longer market presence with over 50 years of experience and a broader geographic footprint,nt including Canada, coupled with a $0 business formation entry-level option. LegalShield, in contrast, has been in business for 20+ years, focusing on the US and Canada with a monthly payment plan flexibility and a longer 30-day trial period, albeit at a higher starting price.

LegalZoom: Experience and International Reach at Your Fingertips

LegalZoom's strong suit is its legacy and the breadth of its offerings. With over 50 years in business, it has earned a reputation as a trusted partner for both startups and more established businesses. Its extensive US and Canadian service coverage and inclusion of international services are beneficial for companies that may have cross-border needs. LegalZoom offers multiple subscription tiers like Basic, Premium, and Business, all customizable with branding options that allow for tailored business formation experiences.

The platform supports a full suite of critical services, including registered agent services, annual reports, and trademark filing. Additionally, LegalZoom integrates seamlessly with numerous business tools such as accounting software, CRM platforms, and document signing services, streamlining operations for users. Customer service offerings include 24/7 assistance through live chat, phone, and email support during business hours, as well as onboarding help and virtual consultations, ensuring high satisfaction.
You can begin forming your business with a $0 starting fee, a huge plus for entrepreneurs looking to minimize initial costs. LegalZoom also features varied discounts and promotions, and a 14-day trial period to test its services risk-free.

LegalShield: Flexible Plans and Comprehensive Compliance Benefits

Though younger in the market than LegalZoom, LegalShield shines with its flexible payment structures and a commitment to ongoing legal protection. Operating for 20+ years with dedicated service to the US and Canada, LegalShield focuses on providing continual support beyond initial formation. It offers customers a generous 30-day trial period coupled with both monthly and annual payment options, which can better suit businesses with budget restrictions or those preferring a subscription model.

LegalShield's packages include all standard legal formation utilities like operating agreement preparation, franchise tax filing, and foreign qualification. Notably, its compliance monitoring and asset protection services are robust, offering peace of mind for entities needing ongoing legal and regulatory oversight. Additional perks include extensive business advisory and HR consulting, payroll setup, and tax filing assistance, thereby covering a broad spectrum of business support.

LegalShield comes with higher starting prices, beginning at $29.95; but aims to offset that through flexible payment options and comprehensive service bundles tailored for small businesses. Its strong integration capabilities match LegalZoom's, with compatibility for popular tax software, payment processors, and calendar systems. Customer support is similarly robust, including priority support channels and a knowledge base designed to facilitate smooth onboarding and ongoing assistance.

Quick Take

LegalZoom impresses with decades of legal expertise, no-cost entry-level business formation, and an international reach that supports growth beyond American borders. LegalShield appeals with a flexible billing structure, a more extended trial period, and in-depth compliance and asset protection services designed for small businesses seeking continuous legal safeguarding.

Bottom Line Recommendation

For users looking for a seasoned, widely recognized platform with a broad scope and minimal upfront cost, LegalZoom is the clear choice. In contrast, those who want more payment flexibility, a longer risk-free trial, and a strong emphasis on ongoing compliance and asset protection within the US and Canada will find LegalShield to be the better fit. Both platforms offer robust tools and customer care, so your final decision depends on your budget, geographic needs, and how much ongoing legal attention your business requires.

Verdict

  • Winner: LegalZoom - Established longevity, zero-cost business formation start, and broader service coverage make it a standout for diverse business needs.
  • Runner-up: LegalShield - Excellent monthly payment flexibility and specialized ongoing compliance services cater well to small businesses focused on comprehensive legal protection.

Comparisons 16

Two enter. One leaves your cart.

Related comparisons 16

Because one duel is never enough.

Comparisons & Facts 127

Side by side. The numbers. The features. No drama.

Which business formation service is faster, easier, or more reliable? Our side-by-side look at LegalZoom Business Formation and LegalShield gives you honest pros and cons before you decide.

General Information 13

Service Areas

What service areas are available?

70 LegalZoom Business Formation 0 Votes United States, International

39 LegalShield 0 Votes United States, Canada

LegalZoom Business Formation
vs
LegalShield
Service Areas

LegalZoom serves the United States and Canada, while LegalShield covers the United States and international regions, offering broader service area options for LegalShield.

Indicates the geographical areas the service covers.

Insurance Options

What insurance options are available?

55 LegalZoom Business Formation 0 Votes General Liability, Workers' Comp

49 LegalShield 0 Votes General Liability, Workers' Comp

LegalZoom Business Formation
vs
LegalShield
Insurance Options

General Liability and Workers' Comp insurance options are available with both LegalZoom and LegalShield, providing essential business insurance protections.

Lists insurance options provided for businesses.

Client Base

Who is the typical client?

18 LegalZoom Business Formation 0 Votes Small Businesses,Startups,Entrepreneurs,Established Businesses

9 LegalShield 0 Votes Small Businesses

LegalZoom Business Formation
vs
LegalShield
Client Base

LegalShield primarily targets small businesses, startups, entrepreneurs, and established businesses, while LegalZoom mainly serves small businesses only, indicating broader client base diversity for LegalShield.

Provides information on the types of clients served (e.g., small businesses, startups).

Business Size

What is the business size served by the service?

25 LegalZoom Business Formation 0 Votes Small

19 LegalShield 0 Votes Small

LegalZoom Business Formation
vs
LegalShield
Business Size

Both LegalZoom and LegalShield cater to small business sizes, indicating a focus on supporting smaller enterprises.

Specifies the business sizes served by the provider.

Licensing Information

What licenses this service assist with?

39 LegalZoom Business Formation 0 Votes State, Federal, Local

33 LegalShield 0 Votes State, Federal, Local

LegalZoom Business Formation
vs
LegalShield
Licensing Information

Both LegalZoom and LegalShield hold state, federal, and local licensing information, ensuring legal compliance at all necessary levels.

Lists the licensing requirements handled by the service.

Business Ownership Options

What ownership options are available?

48 LegalZoom Business Formation 0 Votes Sole Proprietorship, Partnership, Corporation

42 LegalShield 0 Votes Sole Proprietorship, Partnership, Corporation

LegalZoom Business Formation
vs
LegalShield
Business Ownership Options

Business ownership options are the same for LegalZoom and LegalShield with Sole Proprietorship, Partnership, and Corporation, suitable for common business entities.

Lists the available ownership structures for businesses.

Industry Focus

What industries does the service focus on?

78 LegalZoom Business Formation 0 Votes Tech, Finance, Healthcare

72 LegalShield 0 Votes Tech, Finance, Healthcare

LegalZoom Business Formation
vs
LegalShield
Industry Focus

Both LegalZoom and LegalShield focus on industries like Tech, Finance, and Healthcare, showing strong specialization in these sectors.

Describes the industries served by the business formation provider.

Certifications

What certifications does the service hold?

70 LegalZoom Business Formation 0 Votes ISO, Legal, Environmental

64 LegalShield 0 Votes ISO, Legal, Environmental

LegalZoom Business Formation
vs
LegalShield
Certifications

Both companies hold certifications such as ISO, Legal, and Environmental, reflecting commitment to quality and compliance.

Lists the certifications held by the service provider.

Years in Business

How long this company been in business?

45 LegalZoom Business Formation 0 Votes 20+

69 LegalShield 1 Votes 50+

LegalZoom Business Formation
vs
LegalShield
Years in Business

LegalZoom has over 50 years in business, whereas LegalShield has more than 20 years, showing LegalZoom's longer market presence and possibly deeper experience.

Indicates how long the company has been in operation.

LegalShield has been around longer with over 50 years in business which kinda feels more reliable to me.

See more

Company Type

What company types are available for formation?

53 LegalZoom Business Formation 0 Votes LLC, Corporation, Sole Proprietorship

47 LegalShield 0 Votes LLC, Corporation, Sole Proprietorship

LegalZoom Business Formation
LegalZoom Business Formation

LegalZoom supports various business structures, including LLCs for liability protection, corporations for larger operations, and sole proprietorships for simpler business models.

Defines the company types that can be formed through the service.

Service Type

What is the service types?

75 LegalZoom Business Formation 0 Votes Formation, Consulting

69 LegalShield 0 Votes Formation, Compliance, Consulting

LegalZoom Business Formation
vs
LegalShield
Service Type

LegalShield offers formation, compliance, and consulting services, while LegalZoom provides formation and consulting, suggesting LegalShield has a wider service scope.

Specifies the type of service provided by the business formation provider.

Service Customization Options

Are there customization options available?

55 LegalZoom Business Formation 0 Votes Custom Branding, Package Selection

49 LegalShield 0 Votes Custom Branding, Package Selection

LegalZoom Business Formation
vs
LegalShield
Service Customization Options

Both LegalZoom and LegalShield provide custom branding and package selection as service customization options, enabling personalized legal services for clients.

Offers options for customizing the business formation services.

Pricing & Packages 18

Price Range

What is the price range the service?

95 LegalZoom Business Formation 1 Votes $0-$500

89 LegalShield 0 Votes $0-$500

LegalZoom Business Formation
vs
LegalShield
Price Range

The price range for both LegalZoom and LegalShield is from $0-$500, making both affordable options for legal services.

The price range for business formation services.

Both have similar price ranges but I prefer LegalZoom's clear $0-$500 bracket.

See more

Payment Models

What are the payment models?

58 LegalZoom Business Formation 0 Votes One-time, Subscription, Pay-as-you-go

52 LegalShield 0 Votes One-time, Subscription, Pay-as-you-go

LegalZoom Business Formation
vs
LegalShield
Payment Models

Payment models offered by both LegalZoom and LegalShield include one-time, subscription, and pay-as-you-go, offering flexible payment solutions.

Describes the different payment models available.

Minimum Contract Length

What is the minimum contract length?

12 months 0 Votes
LegalZoom Business Formation
12 months 0 Votes
LegalShield

LegalZoom Business Formation
vs
LegalShield
Minimum Contract Length

Minimum contract length is 12 months for both LegalZoom and LegalShield, requiring a one-year commitment from clients.

The minimum duration of the contract for services.

Payment Methods Accepted

What payment methods are accepted?

65 LegalZoom Business Formation 0 Votes Credit Card, PayPal, Bank Transfer

59 LegalShield 0 Votes Credit Card, PayPal, Bank Transfer

LegalZoom Business Formation
vs
LegalShield
Payment Methods Accepted

Accepted payment methods for both LegalZoom and LegalShield include Credit Card, PayPal, and Bank Transfer, facilitating convenient transactions.

Lists the available payment methods for services.

Money-Back Guarantee

Is there a money-back guarantee?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
vs
LegalShield
Money-Back Guarantee

Both companies provide money-back guarantees, offering customer satisfaction assurances.

Indicates whether a money-back guarantee is offered.

Refund Policy

What is the refund policy?

95 LegalZoom Business Formation 0 Votes Full refund

89 LegalShield 0 Votes Full refund

LegalZoom Business Formation
vs
LegalShield
Refund Policy

The refund policy for LegalZoom and LegalShield is a full refund, ensuring consumer protection.

Indicates the refund policy for customers.

Free Trial

Is there a free trial?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
vs
LegalShield
Free Trial

Free trials are available from both LegalZoom and LegalShield, allowing first-hand service experience before commitment.

Whether the service offers a free trial period.

Custom Package Options

Are custom package options available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
vs
LegalShield
Custom Package Options

Custom package options are offered by both LegalZoom and LegalShield, allowing tailored legal service solutions.

Indicates whether the service offers customizable packages for clients.

Additional Fees

Are there additional fees?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
vs
LegalShield
Additional Fees

Additional fees apply in both LegalZoom and LegalShield services, signaling clients should review full pricing.

Specifies if there are any additional fees beyond the base cost.

Discount Options

Are any discount options available?

61 LegalZoom Business Formation 0 Votes 10%, 15%, 20%

55 LegalShield 0 Votes 10%, 15%, 20%

Describes any discounts available for services or packages.

Promotional Offers

Are there any promotional offers?

65 LegalZoom Business Formation 0 Votes Limited Time, Early Bird, Bundle Discounts

59 LegalShield 0 Votes Limited Time, Early Bird, Bundle Discounts

LegalZoom Business Formation
vs
LegalShield
Promotional Offers

Promotional offers at LegalZoom and LegalShield include limited time, early bird, and bundle discounts, enhancing purchasing incentives.

Describes any promotional offers available.

Trial Period Duration

How long is free trial period duration?

14 days 0 Votes
LegalZoom Business Formation
30 days 1 Votes
LegalShield

LegalZoom Business Formation
vs
LegalShield
Trial Period Duration

LegalZoom offers a trial period duration of 14 days, whereas LegalShield offers double that duration at 30 days, providing a longer risk-free trial for LegalShield.

The length of the free trial period offered.

I like LegalShield's longer 30 day trial period better for testing out services.

See more

Service Features 26

Registered Agent Services

Is registered agent service available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
vs
LegalShield
Registered Agent Services

Registered agent services are provided by both, a key requirement for many businesses.

Whether the service provides a registered agent for business purposes.

Business Licensing

Does this service help with business licensing?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
vs
LegalShield
Business Licensing

Business licensing services are available through both LegalZoom and LegalShield, essential for legal business operation.

Indicates if the service helps with business licensing.

Corporation Formation

Is corporation formation available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
vs
LegalShield
Corporation Formation

Corporate formation services are offered by both companies, supporting business registration needs.

Whether the service assists in forming a corporation.

LLC Operating Agreement

Is an LLC operating agreement offered?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
vs
LegalShield
LLC Operating Agreement

LLC operating agreements are available with both LegalZoom and LegalShield, ensuring legal clarity for LLC members.

Whether the service prepares the operating agreement for an LLC.

Tax ID Number

Is a Tax ID number service available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
vs
LegalShield
Tax ID Number

Both companies provide tax ID number services, essential for business federal identification.

Whether the service provides assistance with obtaining a tax ID number.

Name Registration

Does the service handle name registration?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
vs
LegalShield
Name Registration

Name registration services are offered by LegalZoom and LegalShield, securing business name rights.

Whether the provider offers name registration services for the business.

Business Name Reservation

Is business name reservation available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
vs
LegalShield
Business Name Reservation

Business name reservation is covered by both, allowing clients to secure names before official use.

Whether the provider reserves a business name for the client.

Service Bundles

What service bundles are offered?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the provider offers bundles of services for business formation.

Banking Setup Assistance

Is banking setup assistance provided?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service assists with setting up a business bank account.

Document Filing

Does this service include document filing?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
vs
LegalShield
Document Filing

Document filing is supported by both companies, easing legal documentation processes.

Confirms whether the provider handles document filing for business.

Business Plan Templates

Are business plan templates available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
LegalZoom Business Formation

Access to professional business plan templates that guide you in outlining your business strategy and financial projections.

Whether the service provides business plan templates for new businesses.

Incorporation Services

Are incorporation services offered?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
vs
LegalShield
Incorporation Services

Incorporation services are provided by both LegalZoom and LegalShield, facilitating company formation processes.

Indicates if the service helps with incorporating a business.

Document Management 7

PDF Export

Can I export documents as PDFs?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Indicates if the service allows exporting documents to PDF format.

Bulk Document Processing

Can I process multiple documents at once?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service allows processing multiple documents at once.

Document Versioning

Does the service include document versioning?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service includes version control for documents.

Document Sharing Options

Can I share documents with others?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service provides options for sharing documents.

Automatic Document Saving

Do documents save automatically?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service automatically saves documents during editing.

Filing History Log

Does the service maintain a filing history log?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service includes a log of document filing history.

Template Library

Is a template library available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service provides a library of business document templates.

Integrations & Connectivity 9

Calendar Integrations

Can I integrate with calendar tools?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service connects with calendar tools for scheduling and reminders.

Email Platform Integrations

Are email platform integrations available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service integrates with email platforms for communication.

Document Signing Integrations

Are document signing integrations available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service integrates with document signing platforms for legal agreements.

Accounting Software Integrations

Are accounting software integrations available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service integrates with accounting software for financial management.

Tax Software Integrations

Are tax software integrations available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service integrates with tax software for efficient filing and reporting.

Payment Processor Integrations

Are payment processor integrations available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service integrates with payment processors for online transactions.

CRM Integrations

Are CRM integrations available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service connects with customer relationship management (CRM) systems.

Cloud Storage Integrations

Are cloud storage integrations available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service integrates with cloud storage solutions for document management.

Banking Integrations

Can I integrate with my bank?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service integrates with banking systems for financial transactions.

Customer Support & Assistance 14

Contact Method

What contact methods are available for support?

55 LegalZoom Business Formation 0 Votes Phone, Email, Live Chat

49 LegalShield 1 Votes Phone, Email, Live Chat

LegalShield
LegalShield

Multiple contact methods ensure that users can reach customer support easily, whether through phone, email, or the convenient live chat option available directly on their website or app.

Describes the communication channels available for customer support.

LegalShield supports live chat and phone along with email which really helps me catch quick answers.

See more

Support Languages

What languages is support available in?

83 LegalZoom Business Formation 0 Votes English, Spanish, French

77 LegalShield 0 Votes English, Spanish, French

LegalShield
LegalShield

LegalShield provides support in multiple languages, including English, Spanish, and French, ensuring accessibility for a diverse range of users.

The languages in which support is provided.

Email Support

Is email support available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Indicates if email support is available for customer inquiries.

Phone Support

Is phone support available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether customers can reach support via phone.

Community Forums

Are community forums available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service has an online community forum for discussions and support.

Onboarding Assistance

Is onboarding assistance available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service provides onboarding support for new customers.

Customer Support Satisfaction Rate

What is the customer support satisfaction rate?

95 LegalZoom Business Formation 0 Votes High

89 LegalShield 0 Votes High

Measures the satisfaction of customers with the support services provided.

Support Hours

What are the support hours?

25 LegalZoom Business Formation 0 Votes Business Hours

19 LegalShield 0 Votes Business Hours

LegalShield
LegalShield

Support is available during standard business hours, ensuring you have access to assistance when you need it most. For urgent matters, you may need to explore other contact methods or use their digital tools.

The operational hours when customer support is available.

Live Chat Support

Is live chat support available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalShield
LegalShield

The availability of live chat support provides immediate assistance for quick queries or troubleshooting, helping users solve issues without waiting for email responses or phone calls.

Whether live chat support is available for real-time customer assistance.

Knowledge Base

Is there a knowledge base available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether a knowledge base is available to assist customers with self-service.

Self-Help Resources

Are self-help resources available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service offers self-help resources like guides or FAQs.

Priority Support

Is priority support available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether priority support options are available for urgent issues.

User Reviews & Reputation 18

Customer Loyalty Programs

Are customer loyalty programs available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
LegalZoom Business Formation

LegalZoom has loyalty programs offering discounts or perks for repeat customers, helping businesses maintain legal services at a lower cost.

LegalShield
LegalShield

LegalShield’s customer loyalty programs reward long-term customers, offering additional perks or discounts for continued use of their services.

Whether the company offers loyalty programs to retain customers.

Influencer Endorsements

Is there any support from influencers for this service?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalZoom Business Formation
LegalZoom Business Formation

LegalZoom has earned endorsements from business influencers and experts, further bolstering its reputation in the legal tech industry.

LegalShield
LegalShield

LegalShield has garnered endorsements from influencers and professionals, adding credibility and trust to their offerings through third-party advocacy.

Whether the service has been endorsed by influencers in the industry.

TrustPilot Rating

What is the TrustPilot rating?

95 LegalZoom Business Formation 0 Votes High

89 LegalShield 0 Votes High

LegalShield
LegalShield

LegalShield maintains a high rating on TrustPilot, reflecting generally favorable feedback from customers regarding their service and overall experience.

The rating based on customer reviews on TrustPilot.

Google Reviews

What are the Google reviews?

95 LegalZoom Business Formation 0 Votes High

89 LegalShield 0 Votes High

LegalShield
LegalShield

Google Reviews also indicate a high level of satisfaction, with numerous users praising the affordability and convenience of LegalShield’s services for both personal and business legal matters.

The rating based on customer reviews on Google.

Response to Feedback

Is response to feedback provided?

45 LegalZoom Business Formation 0 Votes Timely

39 LegalShield 0 Votes Timely

Describes how quickly and effectively the company responds to customer feedback.

Complaints Resolution Process

How effective is the complaints resolution process?

75 LegalZoom Business Formation 0 Votes Fast

69 LegalShield 0 Votes Fast

Describes how customer complaints are handled, including speed, escalation options, and use of feedback.

Review Transparency

Are customer reviews transparent?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the company is transparent in sharing customer reviews.

Customer Testimonials

Are customer testimonials available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service provides customer testimonials.

Industry Awards

Has the service received any industry awards?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Indicates whether the service has received any industry awards.

Client Retention Rate

What is the client retention rate?

70 LegalZoom Business Formation 0 Votes 8/10

64 LegalShield 0 Votes 8/10

Indicates the rate at which clients remain with the service over time.

Customer Satisfaction Rate

What is the level of customer satisfaction?

70 LegalZoom Business Formation 0 Votes 8/10

64 LegalShield 1 Votes 8/10

LegalZoom Business Formation
LegalZoom Business Formation

Based on reviews and surveys, customers generally rate LegalZoom's services highly, but there's always room for improvement, especially for specific legal areas.

LegalShield
LegalShield

The 8/10 satisfaction rate reflects a generally positive customer experience with LegalShield's services. Most users are pleased with the accessibility and quality of the legal support they receive.

Indicates the satisfaction rate of customers with the service.

Both have solid customer satisfaction but LegalShield rates an 8 out of 10 which feels trustworthy.

See more

Social Media Sentiment

What is the sentiment on social media towards this service?

95 LegalZoom Business Formation 0 Votes Positive

89 LegalShield 0 Votes Positive

LegalZoom Business Formation
LegalZoom Business Formation

LegalZoom's presence on social media is generally positive, with satisfied customers sharing their experiences and trust in the service.

LegalShield
LegalShield

LegalShield enjoys positive social media sentiment, with many users sharing their successful experiences and highlighting the value of their legal plans across platforms like Twitter, Facebook, and LinkedIn.

Describes the overall sentiment of social media posts regarding the service.

Additional Services & Upgrades 22

Tax Filing

Is tax filing available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalShield
LegalShield

LegalShield offers tax filing support as part of its business services, assisting with IRS-related issues and ensuring businesses stay compliant with tax regulations.

Whether the service provides tax filing for the business.

Accounting Services

Are accounting services available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalShield
LegalShield

In addition to tax filing, LegalShield offers accounting services, which can be crucial for small businesses in maintaining financial records and staying compliant with accounting standards.

Whether the service includes accounting services.

Business Consultation

Is business consultation available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalShield
LegalShield

LegalShield provides business consultation services, guiding entrepreneurs through the intricacies of legal requirements and helping them build a strong foundation for their businesses.

Whether business consultation is available to guide entrepreneurs.

Business Growth Strategies

Are business growth strategies available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

LegalShield
LegalShield

LegalShield also offers assistance with business growth strategies, helping business owners expand their operations while navigating legal and regulatory challenges.

Whether business growth strategies are offered to aid expansion.

Human Resources Services

Are human resources services available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether human resources services are included for employee management.

Business Development Assistance

Is business development assistance available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service offers assistance in developing the business.

Financial Planning Services

Are financial planning services available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service includes financial planning services for businesses.

Compliance Monitoring

Is compliance monitoring available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service monitors ongoing compliance with regulations.

Business Insurance Consulting

Is business insurance consulting available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether business insurance consulting is available to mitigate risks.

Franchise Opportunities

Are franchise opportunities available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service offers franchise opportunities for expansion.

Strategic Partnerships

Are strategic partnerships available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether the service offers strategic partnerships for collaboration.

Market Research Reports

Are market research reports available?

Yes 0 Votes LegalZoom Business Formation

Yes 0 Votes LegalShield

Whether market research reports are available to understand market trends.

Surveys

Because hot takes deserve votes.

Service Quality

How would you rate the quality of the services provided by this business formation service?

Excellent quality — Highly professional, timely, and thorough services
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Very good quality — Professional and efficient, with minor issues
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Average quality — Standard service with no significant advantages or drawbacks
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Below average quality — Some issues with professionalism or efficiency
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Poor quality — Unprofessional, inefficient, or incomplete service
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield

Customer Support

How would you rate the customer support experience with this business formation service?

Outstanding support — Available 24/7 with fast responses and clear solutions
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Great support — Available most hours with quick responses and good guidance
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Good support — Available during business hours with satisfactory responses
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Poor support — Difficult to get in touch with, slow response time
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Terrible support — No help when needed, slow or unresponsive
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield

Usability of Online Tools

How user-friendly are the online tools and platforms offered by this business formation service?

Extremely user-friendly — Easy to navigate with clear instructions and a smooth experience
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Very user-friendly — Mostly intuitive with minor challenges
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Average usability — Somewhat easy, but a few areas are confusing or unclear
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Poor usability — Difficult to navigate, requires extra effort to understand
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Extremely confusing — Very hard to use and poorly designed
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield

Design Appeal

How appealing is the design and layout of the tools and resources provided by this business formation service?

Extremely appealing — Clean, modern design that is easy to use
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Very appealing — Attractive design but could be improved in a few areas
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Average appeal — Design is functional but lacks visual appeal or polish
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Below average appeal — Design is cluttered and difficult to navigate
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Unappealing — Outdated, unattractive design that hinders usability
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield

Pricing

How would you rate the pricing for this business formation service?

Great value for money — High-quality services at an affordable price
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Pretty good price — Reasonable cost for the services provided
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Fair deal — Average pricing with some consideration needed for value
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Kinda pricey — Higher than expected, but still acceptable
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Crazy expensive — Way too costly for what is offered
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield

Speed of Service Delivery

How would you rate the speed at which your business was successfully formed using this service?

Very fast — Business was set up in under 2 days
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Fast — Business was set up in 2 to 5 days
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Average speed — Business was set up in 5 to 10 days
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Slow — Business was set up in 10 to 15 days
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Very slow — Business took over 15 days to be set up
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield

Additional Services

How would you rate the additional services offered by this business formation service?

Exceptional services — Comprehensive, valuable additional services that greatly enhanced the experience
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Very good services — Offered helpful additional services that were of great value
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Good services — Some useful additional services, but not crucial to the process
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Below average services — Additional services were available, but not very helpful
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Poor services — Additional services were either unavailable or of no use
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield

Customer Experience

How would you describe your overall experience with this business formation service?

Outstanding experience — Seamless, highly satisfying experience from start to finish
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Very good experience — Positive experience with minimal issues
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Average experience — Neutral, with a few challenges or inefficiencies
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Below average experience — Several issues that made the process less enjoyable
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Terrible experience — Highly disappointing and frustrating experience
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield

Flexibility of Service Plans

How flexible are the service plans and offerings of this business formation service?

Extremely flexible — Multiple plan options tailored to different needs and budgets
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Very flexible — A few good plan options, with some flexibility in choosing what you need
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Moderately flexible — Some plan options, but limited flexibility
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Not very flexible — Plans were restrictive and didn’t offer much choice
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Extremely rigid — Only one plan option with no flexibility or customization
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield

Transparency of Fees

How transparent were the fees and charges associated with this business formation service?

Completely transparent — All fees were clearly explained upfront with no hidden costs
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Very transparent — Most fees were clear, with only a few details to clarify
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Moderately transparent — Some fees were unclear or unexpected
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Not very transparent — Hidden charges or unclear explanations of fees
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield
Not transparent at all — Fees were not disclosed or were misleading
0 Votes
LegalZoom Business Formation
0 Votes
LegalShield

Guides 2

Articles 1

Start Using LegalZoom

Start Using LegalZoom

legalzoom.com
legalzoom.com

Articles 1

Your Guide to Using Legal Shield

Your Guide to Using Legal Shield

legalshield.com
legalshield.com

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Average Rating

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